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3 standard services of retrieval are available
depending on the timescale in which the client requires their stored materials.
Ø Next Day - retrieval and delivery
within 24hrs between 9.00am-5.00pm monday-friday (excluding statutory holidays)
Ø Same Day -
between normal working hours with notification received before 10.00am.
Ø Out of Hours - retrieval and
delivery outside normal working hours (9.00am-5.00pm, monday-friday)
Requests for Archived Materials:
Should a client require access to their stored material a
nominated member of staff must contact us and supply the necessary information
required for retrieval. After confirming the necessary information we will
locate and return the stored material. Please note the signed retrieval
notification by an authorised person quoting correct reference and id numbers
must be received before archived material is released.
For clients who have given us permission to access their
archive boxes on their behalf, we offer other methods of retrieval:
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Fax Transmission- to
authorised fax number
Ø
Scanning and email
Transmission
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Posting via special delivery first class
postØ
Scanning documents to CD
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