The Charlesworth

Veterinary Surgery
 

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Emergencies

We provide our own 24 hour emergency cover -  you can have the confidence you will be seen by a vet working for this practice who has access to your pet’s records at the time of the consultation and that you will not have to drive miles to an unfamiliar practice with a sick animal.

Generally, it is better for all emergencies to be seen at the practice rather than at your home because at the practice we have all our facilities and drugs to hand. Realistically, there is very little we can do at your home in the event of an emergency as well as it taking longer for treatment to arrive as we always have to come to the surgery first to collect drugs and equipment.

In the event of an emergency phone the usual number –

01246 862266

or

0779 344 1493

The provision of an out of hours service by the practice is an expensive facility. It costs the practice in excess of £24,000 per annum to staff the emergency service and it earns the practice less than half that sum in gross fees ie. before VAT has been deducted. In essence this is a loss making part of the practice. We currently accept this financial loss to the practice and the loss of our free time when on duty because we believe it to be in the best interests of our patients to be able to be seen by us in the event of an emergency.

Many practices including some local practices send their clients to third party emergency services. People in this area who are registered with certain other practices are required to travel to either Sheffield or Derby in the event of an emergency.