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 1. Making a Reservation
When you make a Reservation you accept these terms and conditions. All payments
are to be in £ Sterling or Euro € unless otherwise agreed. Any
additional nights will be charged on a pro-rata basis.
2. Initial Payment
At the time of your booking you will be asked to pay an initial deposit of 30%
of the total cost of the property. This payment is your only commitment until
8 weeks prior to your departure.
3. Payment of Balance
The balance of the rental must be paid at least 8 weeks prior to your departure
date. Please ensure that payment is made within that time otherwise we reserve
the right to treat your booking as cancelled, in which case you could be liable
to pay us the cancellation charges detailed below. If you arrange your booking
within 8 weeks of the start of the rental period then full payment is due with
your booking.
4. If You Cancel Your Booking
If you wish to cancel your booking you must do so by sending written confirmation.
In the event of a cancellation and to compensate for the expense of processing
your booking and for any loss that may result from being unable to re-rent the
property, we charge the following cancellation
fees:
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Period before start of rental within which cancellation
notice is received: |
|
Amount of cancellation fee (as % of rental cost). |
| More than 56 days |
|
Initial Payment |
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| 56 - 0 days |
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100% |
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5. Insurance Requirements
Holiday and travel Insurance, including cancellation cover, is essential for
your own protection and we strongly recommend that you and all members of
your party be suitably insured.
6. Party Size
At no time must any more persons occupy a property than stated at your time
of booking, except with our prior written agreement.
7. Problems With Your Property
If you have a problem during your holiday, immediately inform the Local Agent
who will then endeavour to put things right. If you fail to do this we cannot
accept responsibility, as we have not had the opportunity to investigate and
rectify the problem.
8. Check in / Check out times
Your accommodation is available after 12 midday on day of arrival and must be
vacated by 11am on day of departure. The maid, gardener, pool man need this time
to prepare the accommodation properly for incoming guests.
9. Change of accommodation
On rare occasions it may be unavoidable to change your chosen villa because of
circumstances beyond our control; we will endeavour to inform you of this as
soon as possible and offer either alternative accommodation of similar or
superior standard, a refund if nothing is suitable or discuss other options.
10. Breakages & Damages
We do not take a security deposit, but we do trust you to report any breakages
or damage to our local agent / housekeeper. You will be required to pay for any
repairs or replacements as necessary.
11. On Departure
Please leave the property in a reasonably clean and tidy condition. We reserve
the right to charge for extra cleaning if necessary.
12. Included in the Rental Cost
- Weekly maid service (if you are staying for 7 nights please note that
this is on your day of arrival and departure only)
- All linen changed weekly
- Towels - but not pool towels (unless otherwise stated)
- Pool and garden maintenance (where appropriate)
- All water and electricity
- All local and other taxes
- Assistance of our local representative if required (during office hours
unless an emergency)
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