Customer Care ( 08/03/06 )

We employ a lot of staff at Wilson & Sons at many locations this can cause problems in customer care and continuity of service. Therefore we have recently employed a company to "secret shop" our outlets and give us feedback on staff interaction with our customers. We have already made changes and will continue to make changes were necessary.

Customer Care ( 26/05/06 )

Most of our key staff have signed up for NVQs in customer care to give you even better service.