Telephone 01766 780133
                                                                                sales@bootupathome.co.uk

                                                                                                           Shop Front                 Ordering Information                      

Bootup Computer Services Ltd

 
TERMS & CONDITIONS OF BUSINESS
 
 
Section 1 : All Customers
1.          Customers ordering goods or services from Bootup Computer Services Ltd (the company) by so doing are entering into a legally binding contract with the company upon the terms and conditions set out herein.
2.          All individuals entering into the contract with the company covenant that they are 18 years of age or older and have the necessary authority to enter into the contract and when acting on behalf of a limited company or other organisation personally guarantee the performance of the contract.
3.          The company reserves the right to amend and correct any error made in advertising or other documentation including a variation in price and the right to cancel the contract if such amendments, corrections and variations are not agreed by the customer and in such circumstances a full refund of money paid will be made to the customer but no other compensation will be paid.
4.          Goods or services will not be supplied until payment has been received in full by the company or alternatively arrangements for payment have been entered into in accordance with these terms and conditions.
5.          Goods held in stock will normally be delivered within two working days on the receipt of an order or if pre-payment is required upon receipt of cleared funds.
6.          Goods which are not held in stock will be delivered within 30 days of the receipt of an order unless otherwise agreed with the customer in writing.
7.          Delivery of goods will be free of charge where the value of those goods exceeds £500 plus VAT but otherwise will be at a cost to the customer as shown on the documentation provided or within the company website.
8.          Business customers may hold or apply for an account to be opened and in such circumstances will be invoiced for goods and services supplied and payment should be made within 30 days of the date of the invoice.  Late payment gives rise to an additional payment for interest at the rate of 4% over and above the prevailing rate of Barclays Bank Plc calculated from the date of the invoice.
9.          Where specifically ordered goods are unavailable the company shall contact the consumer to arrange alternative goods, and at its discretion shall deliver to the customer alternative goods which are considered by the company to be equally suitable to the needs of the customer and at the same cost to the customer and the customer shall accept those goods as though they were the ordered goods on the terms and conditions set out herein.
10.      All purchases of goods or services are non-exchangeable or transferable otherwise than in accordance with the terms and conditions set out herein.
11.      Orders may be cancelled prior to despatch of the products from the company premises but not otherwise unless in accordance with the terms and conditions herein.
12.      Title to any product ordered by a customer will not pass to the customer until payment in full by cleared funds has been received by the company but risk in respect of any product will pass to the customer upon delivery of the product to the customer.
13.      Any clause herein deemed to be invalid or unenforceable wholly or in part shall not affect the validity of the remainder of these terms and conditions and they shall still apply.
14.      Your statutory rights are not affected by these terms and conditions.

Section 2.1 : Returns by Business Customers – Faulty Goods
Business customers may not return goods to the company unless they are faulty otherwise than with the express written consent of the company and in which circumstances the goods will be subject to the company’s and the manufacturer’s guarantee provisions.  Where a customer detects a fault and reports that fault in writing to the company within three days of the delivery of the goods to the customer the goods will be collected by the company from the customer free of charge for evaluation.  In all other circumstances faulty goods shall be returned to the company by the customer in accordance with the carriage provisions set out in the guarantee provisions and if no fault is detected by the company or manufacturer the goods shall be returned to the customer upon payment of the cost of carriage either in advance or by debiting the customer’s account as may be appropriate.  Goods which have been returned to the company for examination and/or repair and which are not collected or returned in accordance with these provisions by or to the customer within 30 days of notice being given by the company that the goods are ready for collection may be disposed of by the company and no refund shall be made to the customer.

Section 2.2 : Returns by Business Customers – Non Faulty Goods
1.        Without prior written consent of the company goods properly delivered to business customers and which are not faulty shall not be returned to the company under any other circumstances and shall be paid for by the customer.

2.        Where the consumer customer exercises the right to return non faulty but unwanted goods a restocking charge of 20% of the original price (inc vat) shall be retained by the company and the balance shall be forwarded to the customer within 30 days of the receipt of the goods by the company. The goods returned must be in their original unopened packaging.

Section 3.1 : Returns by Consumer Customers – Faulty Goods
The provisions for return of faulty goods by consumer customers shall be those shown in 2.1 above.

Section 3.2 : Returns by Consumer Customers – Non Faulty Goods
1.        Consumer customers may return any goods which they have bought from the company subject to the proviso that they are returned to the company in perfect unopened un-tampered with condition with all original wrappings and paperwork and on the proviso that they are returned to the company within seven working days from the date after receipt of the goods by the customer. The cost of returning the goods will be the liability of the consumer.
2.        The rights set out in this section do not extend to software goods or built to order systems which may not be returned unless they are faulty in which case the provisions at clause 2.1 apply.
 
Section 4 : Cancellation of Contracts for Services
In respect of a contract for services with a consumer customer the customer may cancel the contract within seven working days of the order having been given and any payment made save for the cost of services already provided shall be refunded to the customer within 30 days thereafter.
 
Section 5 : Disclaimer
The company will not accept liability in any circumstances for any loss direct or indirect of any description from any party arising out of the use of this website or any products or services purchased from it otherwise than is provided for herein.

Section 6 : Interest Charges
Interest will be charged on late payments as the Late Payment of Commercial Debts (Interest) Act 1988 and as amended by the Late Payment of Commercial Debts Regulations 2002.