Care First IW | About us and our services

Telephone:
(01983) 290 718
Address:
17 Prospect Business Centre
Prospect Road
Cowes Isle of Wight PO31 7AD
Email:

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About Us and Our Services

We provide services to:

People over 18 years of age
People with physical disability
People with learning disability
People with mental health needs
The terminally ill
Carers in need of respite, long or short term
High dependency

Types of care available:

Personal care
Palliative care
Assistance with Mobility
(one or two carers depending on needs)
Assistance with washing/dressing
Showering/bathing
Assistance with applying creams
Putting on support stockings

Male & female support workers will have training in:

Infection control
Moving and handling
Emergency first aid
Food hygiene
Adult abuse
Dementia
Administration of medications
Complete a full induction course
Have an enhanced CRB check completed prior to commencement of employment

We also provide:

A respite/sitting service
Help with mealtimes,
preparing, cooking and serving of meals
Breakfast, lunch and teatime
shopping,
collection of shopping
Taking a service user shopping
General housework (except cleaning windows),
Laundry
Taking to launderette
Loading washing machine / Hanging laundry
Ironing
Medication.
Prompting to take medication
Oversee and supervise the taking of medication
Administering of Medication (as per care plan )

Do you yourself, or someone you know need a little help?
Perhaps you are a carer yourself and could use some time away from the house?
Whatever your need, there's no need to struggle, get in touch with our management team for a chat, you'll find all our contact details at the top of each page on this site or see our contact page.

For service charges please get in touch. Prices vary depending on the length and time of call.
Calls can be:

15mins - in some Island areas
30 mins
45 mins
1 hour onwards

STATEMENT OF PURPOSE
We aim to be a highly motivated team providing a first class quality service within the community tailored to the individual needs of the service user.

Our service provides competent and approachable management, employing supportive caring staff suitably trained and responsive to meet the needs of the individual, helping to support the well being of all service users and maintain a first class service at all times.
Maintaining independence by supporting individuals to live independently in their own homes.
To address the service user in a manner of their choice.
Ensuring Choice Dignity Privacy and Respect is maintained at all times regardless of a persons disability, sexuality, race, origin, culture, religious beliefs and values.
To treat all information about individuals in a private and confidential manner.
With continuing reviews this enables our Service users to have a positive input in their care package ensuring their needs are met.
Each employee will be carefully selected, Have a enhanced CRB disclosure and supported by the management team, each employee will have a personal development plan, ensuring that their training needs are met, enabling them to provide first class service to our Service users.
All Support Workers will be encouraged to undertake an NVQ in Care.

We're here to help... Ring now on (01983) 290 718