In times of increasing complexity and rapidity of change for all organisations, research has identified that the adoption of an inclusive perspective and effective relationship management are key to achieving high-level sustainable success.
- Performance management is a continuous process that involves the following:
- Clarifying job roles and responsibilities
- Delegating key tasks/projects
- Setting performance objectives
- Agreeing performance measures andmilestones
- Monitoring performance through giving and receiving feedback
- Providing ongoing coaching and support
- Problem solving and decision-making
- Identifying training and development needs
- Recognition and rewards