How we care
What makes us different from other kennels and catteries?
At Country Boarding Kennels and Cattery, the animals’ welfare comes first. We do everything we can to make your cat’s or dog’s stay with us as pleasurable and stress free as possible and to enjoy the holiday it deserves. This is how we earn our adopted slogan – “Where your pet takes a holiday…”
Think of what any animal feels when it is away from its normal environment and out of its comfort zone – it is likely to exhibit signs of stress and may cry or bark more than usual or perhaps exhibit unusual behaviour and change its eating and toileting patterns.
The staff at Country Boarding Kennels and Cattery collectively have years of experience dealing with thousands of cats and dogs which have been left in our care and are able to recognise all common symptoms of distress. Our aim is to minimize any possible causes of stress even before your pet arrives and also during their stay with us.
When visiting us, you can appreciate the spacious rural setting, the dog kennels and runs which are much larger than the licence requirements and the separate cattery block set well away from the kennels, all of which undergo a rigorous daily cleaning routine. When booking in, we record on our computer system, everything which both we and you agree is important for the first rate care of your pet. Information such as feeding, medication, fears, preferences, etc. is printed and placed outside the pen so all staff members have the necessary important information at hand at all times. Caring for your pet is very much a partnership between us and you, the owner.
Think again what a typical cat or dog likes:
Dogs
Dogs are not difficult to please! They like a safe comfy place to sleep, preferably its normal food, fresh water, regular walks so it has an opportunity to relieve itself, the chance to meet other dogs to satisfy its pack instincts, plus human contact (it is man’s best friend, as the saying goes). This is why we ask all dog owners whether you wish us to exercise your dog along with other compatible dogs. We are pleased that the majority of owners recognise the importance of this ‘ritual’ for a dog’s welfare and are happy to sign for this to happen. We also recognise that not all owners feel at ease with their dog exercising with others, even under supervision and of course we always abide by the owner’s preference.
We also offer daily 30 minute walks on lead in the field behind the premises which
is particularly suitable for younger and energetic dogs whose owners know their dogs
like it. Due to the staff involvement required, we have to charge for this additional
service however, we can say that without fail, this has a calming effect on any dog
which comes back afterwards in that it settles down easily. These can be requested
on a one-
All kennels can be heated according to your instructions and we are pleased to be
able to offer accommodation of various styles appropriate to your dog’s needs. These
include a kennel block specifically for small breed dogs which has covered outdoor
runs to protect from the elements, topped kennels and runs for dogs which jump higher
than the norm, kennels with double or triple sized outside runs suitable for large
breeds and a VIP suite with heated floor and insulated for heat and sound for luxurious
holiday in a home-
We understand of course that each dog is an individual dependant on its breed, previous training, sex, age, health, etc. and naturally take your instructions very seriously in how we deal with your trusted friend. So following the instructions you share with us, your dog will receive its food at times it is used to, it will be exercised twice daily on grass with interaction from the staff and its kennel and run will be cleaned daily or more frequently as required. You can be sure the kennel will never smell bad!
Summing up, we aim to make your dog’s stay as stress free as possible by providing
what it likes and minimizing what it doesn’t. Our best reward is seeing a happy dog
re-
Cats
Cats can be choosier than dogs, but surprisingly their needs are generally in line with their canine cousins – a cosy, preferably warm place to sleep, their normal food in sufficient quantities, fresh water, a place to relieve itself separate from where it sleeps, a quiet life and human cuddles when only it feels like offering itself. Cats feel safer when they are elevated and generally do not want to mix with other cats.
You will find our cattery accommodation caters well for all these needs and as with the kennels, our cleaning routines mean that the cattery never smells bad, as litter trays are checked and cleaned or refreshed regularly as required. During winter stays, most owners opt for their cats to have heated beds and you will invariably find cats prefer to stay in the elevated house where they feel safest and away from the comings and goings of other cats and people. However, most cats quickly get used to the daily cycle and look forward to the staff regularly visiting and taking the opportunity to play or inviting a cuddle. This last point is what truly increases our enjoyment of caring for your cat and we know that cats like it too!
We hope it is now clear that we know how to make our guests’ stay as comfortable as possible and why you should make Country Boarding Kennels and Cattery your first choice for pet care.
Call 01462 742758 to arrange an appointment to visit.
Click here to contact us by e mail.
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