Microsoft Outlook

 

Outlook is Microsoft's premier messaging and collaboration client. It is a stand-alone application that is integrated into Microsoft Office and Exchange Server. Outlook also provides performance and integration with Internet Explorer. Complete integration of e-mail, calendaring, and contact management, makes Outlook the perfect client for many business users.

 

Outlook Introduction

 

Overview and objectives

Outlook functions as desktop information manager including managing files and folders and a mail message centre. On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post Notes, print and organize their Outlook desktop.

Who should attend?

Intending, new or recent Outlook users who need to get to grips with using the essentials of this electronic desktop information management system in a short space of time.

Course prerequisites

A basic understanding of PCs and familiarity with the layout of a PC style keyboard, mouse and Windows is required, gained either by previous experience or by attendance on a "PC Fundamentals" course.

Getting started with Outlook 2000
Getting assistance with Outlook 2000
Using Outlook as a universal inbox
Mail and messages
Opening, replying to and finding a message
Using the address book
Keeping contacts
Meeting planning
The calendar
The task list
Recurring and assigned tasks
Using Outlook notes
Integrating Office and Outlook
Previewing and printing from Outlook
Using folders
Appendices

 

Outlook Advanced

 

Overview and objectives

Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views.

Who should attend?

Existing Outlook users who are working in a networked environment and who need to use group working techniques in the communications process.

Course prerequisites

Experience of using Outlook as a desktop information management tool, gained either from attendance on the "Outlook 2000 Introduction" course or from the work place. Knowledge of an e-mail system and using on-line services would be useful.

Organizing and managing your information
Customizing Outlook 2000
Managing messages
Offline folders
Working with contacts
Sharing files and information
Working with the calendar
Holding on-line meetings with Outlook
Events
The journal
Outlook 2000 fax service
Using the Newsreader