policies & feedback
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feedback, appeals and complaints
If you wish to give feedback about our service please use this form here
If you wish to appeal against a descision made by a member of staff at KYHP. For example, your application for housing is turned down, then you can use this form here
Complaints can be made using this form here and sent to complaint@kyhp.co.uk or you can simply write a letter to us at the above address. You can send the complaint to the manager or if you prefer to the chair of the board of trustees, please mark your envelope Confidential.
Our complaints policy can be accessed from here
our policies designed to protect young people
Protection from Abuse here
Bullying and Harrassment here
Whistleblowing here
Confidentiality here
our handbook for young people
Handbook here