The Mission of The Lighthouse Group:

In today's competitive business environment, small and medium sized businesses face the same managerial and technical challenges as large organisations. They often need expert help where specific knowledge and experience do not exist in-house. The Lighthouse Group offer a wide range of management support services. Practical, effective ways of helping you achieve your business objectives.

We are committed to delivering a service that understands your needs, meets your requirements and provides cost-effective solutions. We work with organisations to realise lasting performance improvement.

The Lighthouse Group works with organisations using practical, effective methods that address the real issues. Our aim is to help organisations realise continuous performance improvement.

The Lighthouse Group's services include:

Business Performance Sales & Marketing Business Strategy & Planning Operations/Manufacturing

Information Technology Personnel Management Quality Health & Safety

Our Approach

• Putting you, the client, at the focus of our work.
• Having a client manager, who is responsible for ensuring we meet your needs.
• Not doing things that are better done by your own staff.
• Only employing highly experienced consultants.
• Working with reality, not theories.
• Providing expertise, where it does not make good commercial sense to have it in-house.
• To handle anything, from a simple enquiry to a major project, that helps our clients.
• Recognising that mutual benefit is the only basis for enduring success.

Background

The Lighthouse Group was formed in 1995 to create a management consulting group that was truly customer focused. The founders, David Plaiter, Derek Summers and Jeff White, felt that although management consultants counselled their clients to be customer focused, they rarely followed their own advice.

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