Principles of Change
Management of change can be considered in two stages:
- establishing a 'baseline';
- controlling the changes from the baseline.
Technical baselines are usually identified as Functional,
Allocated (HWCI or CSCI) and Product are formal authorized requirements
or descriptions of the design usually established by systems engineering.
Modifications or alterations to these established baselines will
change the defining specifications or drawings by authorized Change
Reports (Proposals and Requests).
The format and content of the baselines shall be identified in
a Statement Of Work (SOW) and Documentation Standard usually as
specifications.
Change Management aims to avoid wasted effort by establishing
and promoting communication during the design of a system and
its comprising parts; ensuring that all designers are aware of
the activities of other designers which affect their own work.
Example: The number of
communication channels (person to person) in a team of 5 people
is ten; with 10 people there are 45 channels, and with a team
of 20 people there are 190 channels. This situation is exacerbated
where, on large and complex projects, design teams are separated
geographically and work in establishments or organizations with
historically different approaches.
There are three important parts to change management;
- the form, content, and classification of a change
report;
- the division of the work;
- the communication medias.
All three can have an effect, not only on the efficiency
with which the design is produced but also on the design itself.
Traditionally systems and subsystems are decomposed into elements
of hardware and software configuration items detailed in the 'System/subsystem
Design Description' see documentation SSDD example.
This has the advantage of providing clearly defined boundaries
and responsibilities thereby reducing the chances of error. However,
this doesn't always lead to good design if not managed and controlled
to allow for simplification of a broader view.
When the baseline bas been established the change control system
can be formalized,
- A formal, written proposal for a change shall
be prepared. This shall include the reason for the change, nature
of the proposed change, the impact on other elements of the system
or subsystem, and estimates of the time and cost of implementation.
NOTE: Change proposals can be categorized as Class I and Class
II see Configuration Control for an example.
- A screening of proposals followed by formal authorization
of work on the proposed change. A warning to all those likely
to be affected that a change is being considered is then sent
out.
- Once work on a change has been requested all
those affected must either stop work until the final details of
the change are known or institute very close liaison with the
instigators of the change.
- Investigation on the change proceeds, with testing
if necessary;
- Approval of the change is formally stated using
a 'Change Request' to notify all those affected and implementation
of consequential changes to other areas, e.g., test, publications,
etc.,
- Change control (configuration) requires good
administration to ensure:
- out-of-date issues and revisions of the design
description documents are removed from the work areas.
- once work on a change has been approved, all
those affected must recognize this fact and stop any further commitments
until the final details are known or institute close liaison with
the originators of the change;
- Configuration control is a dispersed activity
requiring many people at a variety of locations to work in a standardized,
conscientious, and disciplined way.
- CONCLUSION
- All assumptions and reasoning of a change must
be recorded as well as a complete description of the design (development
and product specifications for the HWCI and CSCIs). To avoid confusion
and wasted effort it is essential that all personnel involved
in the design and test knows enough about the design and its interfaces
to avoid adversely affecting efforts of other members of the team.
Once the requirements and product specifications have been established
it is necessary to institute formal configuration control of all
changes to ensure what has been agree is produced.
To be continued.
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Copyright © by Ken Rigby 1996, 1997, 1998