Remarkable Reception

COMPLAINTS WE LOVE THEM. This course looks at just how powerful a remarkable receptionist can be for your business. You'll discover the twelve qualities a remarkable receptionist needs to do their job successfully. Other topics include the right attitude, image, telephone manner and dealing with complaints. For Junior members of staff, receptionists or salon owners will benefit.
One day NVQ Level 1, 2 theory course - 09:30am to 5:00pm