NVQ Certificate Cleaning & Support Services Level 2
To achieve this qualification a candidate must achieve a minimum of 18 credits.
Group A - Mandatory Units
All candidates must achieve all mandatory units (7 credits)
| Unit Title | Level |
Unit Credit |
| Communicate effectively in the workplace | 2 |
2 |
| Develop yourself in the job role | 2 |
2 |
| Reduce the risks to health & safety in the workplace | 2 |
3 |
Group B - Optional Units
Candidates must achieve 1 unit from optional Group B:
| Unit Title | Level |
Unit Credit |
| Work with others & follow reporting procedures in a cleaning environment | 1 |
3 |
| Work individually & follow reporting procedures in a cleaning environment | 1 |
3 |
Group C - Optional Units
Candidates must achieve a further 3 units from optional Group C:
| Unit Title | Level |
Unit Credit |
| Clean & maintain internal surfaces & areas | 2 |
4 |
| Clean & maintain external surfaces & areas | 2 |
4 |
| Deal with routine waste | 2 |
3 |
| Clean washrooms & replenish supplies | 2 |
3 |
| Clean high risk areas | 2 |
5 |
| Clean confined spaces | 2 |
4 |
| Clean food areas | 2 |
4 |
| Deep clean equipment & services | 2 |
6 |
| Clean, maintain & protect semi-hard & hard floors | 2 |
4 |
| Clean & maintain soft floors & furnishings | 2 |
4 |
| Clean glazed surfaces & facades | 2 |
3 |
| Deal with non-routine waste | 2 |
3 |
| Carry out maintenance & minor repairs | 2 |
3 |
| Perform street cleansing manually | 2 |
3 |
| Perform street cleansing mechanically | 2 |
4 |
| Work safely at heights | 2 |
3 |
| Use a water-fed pole system to clean windows & facades | 2 |
4 |

