Jamieson & Smith Shetland Wool Brokers Ltd

90 North Road, Lerwick, Shetland Islands, U.K.

Get Real Shetland
100% Pure Wool from the Shetland Islands

  

Mail Order specialist suppliers of high quality Shetland Knitting Yarns, Shetland Wool, blended Shetland Lace, Raw Fleece, Tops, Knitting Patterns, Lace and Wool Knitting Kits and Hand Knitting Accessories.

Terms & Conditions

Jamieson & Smith (Shetland Wool Brokers) Ltd fully comply with UK Distance Selling Regulations.

If you are unhappy with any item you may return it at your expense, in it's original condition within 7 days for an exchange or refund.

Should you wish to return your purchase within 7 days, please contact us either by email or telephone.  We will provide you with a Reference Number.   All items must be returned within 7 days, unused in their original packaging in a saleable condition along with the Invoice and Reference Number to:-

Jamieson & Smith (Shetland Wool Brokers) Ltd
90 North Road
Lerwick
Shetland Islands
ZE1 0PQ
 Within 28 days, The Company may allow goods to be returned, subject to their discretion.  In these instances, a 20% re-stocking fee will be charged, subject to a minimum charge of £5.  The Company must be contacted to ensure that they will accept the stock back.  They will then give you a Returns Number to quote.  If the Company receives any stock back, after 7 days which it is not prepared to accept, it will hold the stock for you, until return postage is paid. In some instances the company may allow an exchange.  In these instances there is a £5 handling charge. We cannot accept liability for returned goods lost or damaged during transit. Refunds are made within 30 days of receipt of the returned items, using the same method of payment as the original purchase. Faulty goods should be returned by post, within 7 days, for a replacement.  Your statutory rights are not affected.

Jamieson & Smith (SHETLAND WOOL BROKERS) Ltd.,
90 North Road
Lerwick
Shetland Islands
United Kingdom
ZE1 OPQ
e-mail – sales@shetlandwoolbrokers.co.uk

Telephone – 01595 693579 Fax – 01595 695009