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SCS have wide experience in the world of Computer / Telephony Integration (CTI). - Specifying and configuring CTI platforms, including their connectivity with telephone networks for applications with large volumes of callers
- Designing and developing CTI applications such as multi-lingual credit card transaction processing, information services and image processing
- Integrating CTI platforms and applications with other services and databases
- Integrating telephony functionality with bespoke applications
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