OUR VALUES

• Providing Affordable, Easy to Use, Quality Solutions for the Visually Impaired

although we may not always be the cheapest option on the market, we strive to keep our prices as low as possible whilst providing a reliable, easy to use product. Many of our customers will also know that our products last for several years, and most of our prices have not increased for many years.

• Individually Handmade in the UK

all of our products are manufactured by hand, many of them to order, and then individually tested before being dispatched. This may result in some of our products taking up to 14 days to produce, but in most cases we are able to dispatch within 48 hours.

• 14 Day Money Back Guarantee & 36 Month Warranty

we understand that all of our customers are individuals, who have individual eye conditions with differing requirements. We also believe that the only place a customer can assess whether a product is suitable is in their own home or workplace. We therefore invite each customer to trial our products for 14 days, and if not suitable we will refund their money on return.

• Excellent After Sales Support & Repairs Available

since we are the ONLY people that manufacture VideoSpec products, we are the best people to repair them. We also give advice over the telephone to avoid customers being without their visual aids where it is not necessary.