GDPR Privacy Notice for
Harwell Dental Practice
Who we are:
1. Harwell Dental
Practice is a dental practice registered at Curie Avenue, Harwell,
Oxfordshire OX11 0QQ. If you would like to contact us about any of
the information contained within this privacy notice you can contact
our practice principal, Michael Bellew by email at
email@example.com or telephone on 01235 831889.
What information we collect about you:
2. We collect
information about you when you enquire about our services or make an
appointment with us for treatment. We will retain details and
clinical notes relating to the care you receive within our practice
and from third parties. We also collect information about you when
you voluntarily complete customer surveys or provide feedback to us.
How we will use the information we have about you:
3. We will use information about you to enable us to arrange appointments with the appropriate clinician and to ensure that you are receiving care appropriate to your clinical needs. Our regulators The General Dental Council, and the CQC require us to create and retain records of the dental treatment that is provided to patients. We are obliged by law to keep these records for 10 years after the last date of treatment.
4. We will not disclose your personal data, including records of your treatment, unless required to do so by law, or with your explicit consent. [If you have been referred to treatment with us by another medical professional, we may disclose details of your treatment to them where appropriate]. Wherever possible we will discuss any disclosure with you in advance. We will never pass on your information to a third party for marketing purposes.
5. We may share your
information with selected third parties including; business partners,
suppliers and sub-contractors for the performance of any contract we
enter into with them or you; analytics and search engine providers
that assist us in the improvement and optimisation of our site;
credit reference agencies for the purpose of assessing your credit
score where this is a condition of us entering into a contract with
6. We will use your information to provide you with details about other services or products that we offer that we think will be relevant to your ongoing care or of may be of interest to you.
7. As of March 2018 we
have no plans to send you information about products and services of
ours, nor from other companies, for marketing purposes.
8. If we were to chose
to use data for marketing we would need your consent to do so and you
would then have the right at any time to stop us from contacting you
for marketing purposes.
Access to your information:
9. You have the right
to request a copy of the information that we hold about you. If you
would like a copy of some, or all, of your personal information
please email or write to us at the following address: Harwell Dental
Practice, Curie Avenue, Harwell, Oxfordshire OX11 0QQ.
10. If your personal
details change, or it comes to your attention that the information we
hold about you is inaccurate in any way please let us know and we
will make the appropriate corrections.
11. If you have
concerns about the way in which we have handled your data, or are not
satisfied with our response to any complaint you may have made, you
can complain directly to the Information Commissioner Office (include
Where we store your personal information
12. All information you
provide to us is stored on our secure servers. When dental records
are shared with third parties, this is done through appropriate
13. Unfortunately, the
transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data,
we cannot guarantee the security of your data transmitted to our
site; any transmission is at your own risk. Once we have received
your information, we will use strict procedures and security features
to try to prevent unauthorised access.
14. Our site may, from
time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of
these websites, please note that these websites have their own
privacy policies and that we do not accept any responsibility or
liability for these policies. Please check these policies before you
submit any personal data to these websites.
Harwell Dental Practice